Visas and documents
India e-Medical visa: a step-by-step guide for patients and attendants
An e-Medical visa application is a government immigration process, separate from arranging an appointment or deciding whether to travel. This guide explains how to work through the official online route, what to have ready, and how an eligible family attendant applies. Rules, fees and processing can change, so use the Indian e-Visa website as the final source before submitting or travelling.
Before you start: check the route and timing
Start at the Government of India’s e-Visa website. Confirm the traveller’s nationality is eligible, the medical purpose fits the e-Medical category and the arrival point is currently designated. Follow the application link from that site, and verify the web address before entering passport or payment details.
When this guide was updated, the official site said eligible e-Medical and attendant applicants could apply within a 120-day window, at least four days before arrival. It listed 60-day validity from first arrival and multiple entry during the stamped validity. These rules change; re-check them for your dates.
Allow time to gather documents, correct a file if asked and wait for a decision. The minimum lead time does not promise when a decision will arrive. A receipt or pending status is not approval.
Step 1: choose the correct e-Visa category
The patient should select e-Medical only when the current description fits the proposed treatment and the applicant meets its conditions. If eligibility is unclear, ask an Indian mission or the official channel listed by the Government of India before applying.
An accompanying family member is a separate traveller and, if eligible, applies in the e-Medical Attendant category using their own passport. Current government guidance allows up to two attendant visas for one patient visa. Confirm the limit, relationship rules and evidence required on the live portal; an attendant cannot travel on the patient’s visa.
Step 2: prepare the information and files the portal requests
Use the official application page’s current checklist: it identifies the supporting documents for each visa type. Have the treating institution’s details and any treatment information requested by the medical form ready. An attendant should also have the patient’s application information and any relationship evidence requested.
Prepare readable digital files that meet the portal’s current size and format limits. Check the passport page, photograph and spelling of names and dates. Keep originals and appointment correspondence for travel, but upload only what the form asks for. An unclear or mismatched file may prompt a replacement request.
Ask the provider for a missing letter before submitting; do not present a self-written note as a hospital document. Store passport scans securely and share them only through a trusted channel.
Step 3: complete and review the online form
Enter the patient’s passport details exactly, including number, nationality, birth date and expiry. Check every field; a typo or new passport can create a mismatch. Use an email address the applicant can access for status updates or document requests.
Answer truthfully and consistently with the documents. Do not describe a planned procedure as confirmed unless the provider has confirmed it. If you save a draft, keep its reference securely and return through the official portal. The government decides the application; no intermediary can guarantee approval.
Step 4: submit the application and pay through the official route
Compare the form with the passport and files before submitting. Read the declaration and the fee shown for the applicant’s nationality and category; amounts can vary, so this guide does not quote a price. Pay through the official site and retain the receipt and reference.
The official guidance says the processing fee is non-refundable if an application is not granted. Payment is not approval. If a payment status is delayed, check the portal’s instructions before paying again.
The attendant submits and pays for a separate application. Check both categories and keep the references accessible to the travellers.
Step 5: track the decision and respond to any request
Use the official status enquiry and check the patient and attendant records separately. A form receipt or paid fee is not a final decision.
If the portal requests a clearer file, follow its instructions. Watch the registered email, including spam folders. Do not infer approval from silence, payment or a travel booking.
Before departure, confirm the ETA status is “GRANTED”, as the official guidance directs. For a delayed, declined or unclear result, use the government contact information. A care coordinator cannot change an immigration decision.
Step 6: make a separate plan for an accompanying family member
A companion needs their own passport, reference, ETA and supporting documents. The current official page allows up to two attendants for one patient; check the live eligibility, relationship, timing, validity and entry rules for the companion’s nationality.
Keep the applications distinct. Each traveller should have their own reference and approval. Check an attendant’s status separately, and never rely on the patient’s ETA as permission for another person to enter.
Step 7: carry the approval and verify the entry conditions
Save the ETA as the government advises and keep an offline copy. Carry the passport used to apply, appointment details and papers named in current guidance. Check that passport details match and the ETA says “GRANTED”; seek official advice if a detail or passport has changed.
Arrive through a point on the live e-Visa list. Check the permitted stay, entries and category conditions shown on the approval. Border officials make the final admission decision, so an ETA is not a guarantee of entry.
Keep a paper and digital folder with each traveller’s passport, ETA, application reference, appointment details and official correspondence. Share copies only with people who need them.
If plans change or the application is still pending
If dates, treatment or the accompanying person change, check the current government conditions before assuming an existing approval still fits. Ask the official channel whether a new application is needed; this guide cannot decide that for an individual case.
Track each next action, such as a missing hospital letter, a status check or a question for the visa authority. Use government guidance for immigration questions and the provider for care coordination. SurgiLoom receives intake requests but does not issue visas or guarantee treatment access.
Official sources and location references
Common questions
- How early can I apply for the e-Medical visa?
- The official e-Visa guidance checked on 4 October 2026 says eligible e-Medical and e-Medical Attendant applicants may apply within a 120-day window and at least four days before arrival. Check the live portal for the rules that apply to your application date.
- Can a family attendant use the patient’s e-Medical visa?
- No. An eligible attendant applies separately in the e-Medical Attendant category and needs their own decision. The current official guidance says a maximum of two e-Medical Attendant visas may be granted against one patient e-Medical visa; verify eligibility and the limit on the live government site.
- Does paying the fee mean the e-Visa is approved?
- No. Payment is not approval. Check the official status enquiry and travel only after the ETA status is shown as “GRANTED”; a decision is made by the Government of India.